All Kinetic will deliver in stock items on your chosen delivery date (excluding Sundays or Bank Holidays. Saturday extra). To request a day for delivery simply tell us when ordering over the phone, or use the special delivery info box when ordering online during the checkout process. You may also use this box for any other instructions you wish to pass on. All customers are contacted prior to despatch.

All orders are FREE delivery to mainland England, Wales & Scotland (excluding Grampians & Highlands, charged at the relevant rate displayed during the online checkout process)

Some more remote areas including (but not limited to) Highlands, Scottish Offshore and the Isle of Man are 3-7 working day delivery.

Normal delivery times are between 8am and 5pm Monday to Friday (excluding bank holidays).

Orders for Next Day delivery recieved before 12 Noon being delivered to mainland England, Wales or Southern Scotland will be delivered the next working day. Orders received after 12 Noon will be despatched the next working day and delivered the following working day.
For example, if you ordered at 11am on Monday your order would be delivered on Tuesday (or another day if requested). If you ordered at 2pm on Monday your order would be despatched on Tuesday for delivery on Wednesday.

Some items will be despatched direct from manufacturer as we cannot hold everything in our own warehouse. These items are usually delivered in 3 working days to the whole of the UK unless otherwise stated. Some items direct from the manufacturer may incur a surcharge to certain postcode areas. This is completely out of our control and charged directly by the manufacturer. This will be indicated during the online checkout process or over the phone.

Saturday or Morning (8am-Noon) may be available depending on your location and may be selected during the online checkout process or requested over the phone. This service may not be available on any direct from manufacturer items.

Your telephone number will be passed to the couriers and will only be used if there is an emergency, or to book-in the delivery if necessary.

A signature is required for delivery.
All items are brand new and will be delivered boxed.

Please note that the couriers are only obliged to deliver to your ground floor entrance. They will not assemble any items.

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